Shipping Policy
1-Can you specify the shipping carriers used for deliveries?
We partner with 4px.com, which coordinates with your local shipping companies for last-mile delivery.
2- What happens if there's a discrepancy in shipping fees listed and charged?
Shipping fee discrepancies occur due to Temu's minimum purchase threshold, requiring a product cost markup for orders below this threshold. This markup will not be collected if your order meets the minimum requirement.
3- Delivery times and charges:
Our delivery charges and times vary by destination:
Australia:
$16 USD for delivery within 7-15 business days, with an additional 3-5 business days for order processing and domestic delivery within China.
USA:
$20 USD for delivery within 7-12 business days, with an additional 3-5 business days for order processing and domestic delivery within China.
UK:
$15 USD for delivery within 6-8 business days, with an additional 3-5 business days for order processing and domestic delivery within China.
Canada:
$25 USD for delivery within 10-15 business days, with an additional 3-5 business days for order processing and domestic delivery within China.
Europe:
$20 USD for delivery within 6-8 business days, with an additional 3-5 business days for order processing and domestic delivery within China.